State Farm® Insurance Agent Jake Pembrook
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
jennifer jones
May 18, 2026
"Very pleased with you service compassion for making me happy. Thank you again 💓"
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Jake Pembrook’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Springfield ."
JenClen
May 13, 2026
"Dylan has been so great to work with! Not only did he save me lots of money but he got me much better coverage and more coverage than I had before at 1/2 the cost. He is my go to guy for all things insurance from now on!"
"Thanks so much for the fantastic rating, JenClen! We are so glad you had a positive experience with us here on State Farm Agent Jake Pembrook’s Team. If there is anything we can do for you in the future, just give us a shout! "
Jarda Shimkus
May 13, 2026
"Jeremy andis knowledgeable, thorough, and courteous. I recommend you call him!"
"Jarda, thank you for your wonderful review of State Farm Agent Jake Pembrook’s Team!"
Marjorie Robbins
May 5, 2026
"Very pleasant, easy to talk to and Very helpful. I would recommend anyone that's wanting lower rates to shop around and then go with State Farm"
"Thank you so much for the 5-star review of State Farm Agent Jake Pembrook’s Team! We deeply appreciate your kind words here in Springfield . "
Hope
April 10, 2026
"Very kind, informative, and helpful."
"Hope, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Jake Pembrook’s Team!"
Char Armstrong
March 26, 2026
"Dylan was very helpful in going over everything with me, I am pleased he was very knowledgeable I appreciate the time he took to help me with this. Thank you again."
"We are grateful for your 5-star review, Char! Thanks for taking a moment to share your positive rating of State Farm Agent Jake Pembrook’s Team here in Springfield . "
Varg Man
March 25, 2026
"Switching saved me over $1000 (6 month payment)! Super nice agent, even got my coverages up since I have a teenager, looking forward to continued coverages, thanks!"
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jake Pembrook’s Team. "
Linda McGuire
March 24, 2026
"Dylan was great to explain things to us. We love Dylan"
"Thank you for the fantastic review, Linda! We are always here to help with your insurance needs here in Springfield . "
Matt
March 24, 2026
"Dylan was very friendly and helpful. Explained what I had questions on and didn't was very respectful of my time."
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Jake Pembrook’s Team here in Springfield . "
Long Nhật
March 24, 2026
"very patient for my weak English"
"Thanks so much for the fantastic rating, Long! We are so glad you had a positive experience with us here on State Farm Agent Jake Pembrook’s Team. If there is anything we can do for you in the future, just give us a shout! "
Phoenix
February 24, 2026
"Excellent experience! I was given everything I needed at a fair price! Dylan got me hooked up with auto and renters insurance with no hassle, and minimal effort. Was very knowledgeable, and walked me through every step of the process."
"Phoenix, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Ngolle Lovet
February 9, 2026
"Jake was helpful and even helped to cancel my previous insurance."
"Thanks so much for the fantastic rating, Ngolle! We are so glad you had a positive experience with us here on State Farm Agent Jake Pembrook’s Team. If there is anything we can do for you in the future, just give us a shout! "
Briayon Cunningham
January 19, 2026
"I recently had the pleasure of working with Jeremy from State Farm. I would recommend everyone it’s great service"
"Thanks so much for the amazing review, Briayon! We really appreciate your support here in Springfield . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Jake Pembrook’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Springfield . "
Liz Thien
January 16, 2026
"Switching My insurance policy and company was absolutely one of the easiest experiences I've had in a long. Dealing with Dylan was absolutely stress free. I appreciate all of his help in getting the best orices for my family."
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Liz, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jake Pembrook’s Team—we are always here to help! "
Rob Allen
January 15, 2026
"I've dealt with a lot of different insurance companies and these guys made the process very simple and their customer service and rates were better than their competitors by far Would highly recommend them to anybody that wants a hassle free insurance company"
"Thank you for the fantastic review, Rob! We are always here to help with your insurance needs here in Springfield . "
Amairani Herrera
January 15, 2026
"I had Jeremy as my agent! He was very helpful and gives you a better understanding over policies and how it works! Which I appreciate because there were somethings I knew very little about! I had a great experience overall."
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Springfield to know that you had such a wonderful experience with us here on State Farm Agent Jake Pembrook’s Team. Thank you so much for the 5-stars, Amairani! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Jake Pembrook’s Team anytime. "
Dawn Barton
January 9, 2026
"Great customer service. My Agent made it super easy to change over from my prior company."
Isabelle
December 18, 2025
"I appreciate the detailed information and professionalism, thank you."
Elena Chrysostomou
December 17, 2025
"Had a great first experience with state farm"
Pegan Vanwinkle
December 12, 2025
"Dylan was an excellent agent! He answered every question I had and was able to get me quoted a great price!"
K K
December 8, 2025
"Great staff, easy and quick process"
seth allen
December 4, 2025
"Jeremy was great! He saved me a bunch of money! Will definitely recommend him to everyone from here on out."
Marty and Tina Mickle
December 3, 2025
"Dylan was very helpful and great follow up."
Kenneth Liss
November 25, 2025
"Great people. Excellent service."
Lanea Montez
November 25, 2025
"Best agent I have worked with and the whole office is polite and welcoming when you call or go in."