
State Farm® Insurance Agent Jake Pembrook
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Perla Avila
August 15, 2025
"Dylan was a very helpful person and provided excellent service, highly recommended:) Thank you so much Dylan, we appreciate it"
Stephanie Skinner
August 13, 2025
"New to State Farm and although they have been beat up in the press lately, Cameron was able to not only save me money on the auto with better coverage and a lower deductible, but saved me $1200 on home owners insurance. Homeowners was the main reason I decided to shop around, and I’m glad I gave State Farm a chance. Cameron was professional, knowledgeable and a pleasure to speak with over the phone. Thanks for helping us save."
Jessica Krisfalusi
August 12, 2025
"They never answer the phone when we call, and then when we do get a hold of them, we are always given another 800 # to call to talk to someone else."
Vickie Lewis
August 8, 2025
"Really appreciate all the years of customer service from the agent's assistant, Marissa. She is awesome! We have been with State Farm since 1989, and I acquired Jake when our initial agent retired. Marissa has been a Godsend. However, the reason for 3 stars instead of 5 is because we will be changing agents, but remain with State Farm. Thanks so much for everything, Marissa."
"Thank you so much for your kind words about Marissa and for your many years of loyalty to State Farm. We're truly grateful that Marissa was such a positive part of your experience. Please know that your feedback is important to us as we continually strive to improve. If there’s ever anything we can do to assist you in the future, please don’t hesitate to reach out."
Mike Noblet
August 8, 2025
"Awesome agency"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Sharon White
August 7, 2025
"Excellent customer service - professional & exceeded expectations - I am first time State Farm customer - recommend this agent for your insurance needs."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Reynaldo Tacuboy
July 25, 2025
"I'm new to State Farm but Cameron Calhoun made me feel at home, he's very professional and explained to me in detail the things that I need to know, I'm happy to recommend his services to my friends and family, keep it up Cameron !"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
maria bradshaw
July 21, 2025
"Was very pleased with their rates and how they were able to cover me at a great price glad to be back with State Farm"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Nathan Henry
July 21, 2025
"Fast, friendly, & knowledgeable... 5 stars hands down!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Cassidy
July 9, 2025
"Dylan was very helpful and made the process smooth and easy!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Charlene Brooks (Charlie)
July 9, 2025
"We were able to receive a huge savings by changing to Jake Pembrook with State Farm auto insurance. His office was professional, informative, and helpful in getting the correct information that we needed to start our new auto insurance policy. Thank you, for all your support and help in getting us the saving that we needed. Don’t hesitate to contact Jake’s office on White Oak Drive if you’re interested in saving on your current auto insurance policy."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Gobert Legue
July 9, 2025
"Really appreciate your efficiency and quickly responding."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
michelle smith
July 8, 2025
"Easy to work with., very pleasant and went out of his way for us."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Shelby Furness
July 6, 2025
"Jeremy gave us an amazing rate and explained the coverage in great detail! One of the best I’ve ever worked with."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Andrew Hill
July 3, 2025
"I had a great experience working with Cameron at State Farm to switch over my auto insurance. He made the entire process incredibly easy and stress-free, walking me through every step and answering all my questions clearly. Cameron was professional, friendly, and efficient. I felt confident I was making the right choice. Highly recommend working with him if you’re looking for a smooth insurance transition!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Ben Dickinson
June 30, 2025
"Jeremy was very, very helpful and educational when discussing an option for a policy that I didn't even know existed. He spoke to me, not at me, and allowed me to be part of the conversation and decision. His dedication to helping go the extra mile to chase down answers was really helpful. Thank you, Jeremy, and State Farm for treating me more than just a number."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Konner Costello
June 27, 2025
"dylan is very patient and understanding, he is always looking at what is best for you."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Stephanie Cisco
June 23, 2025
"Jeremy was awesome to work with! Not only did he save me money but also explained every aspect of my coverage as well as other options that were available to me! I not only saved money but also got more coverage that I did not have before! I have recommended Jeremy to others and will continue doing so! He made the process easy and fully understandable! Thank you again Jeremy!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Gage
June 20, 2025
"He did all he could to help me set up. Work with me to make sure the process was as easy as possible."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Mohan Rao
June 19, 2025
"Dylan was extremely knowledgeable and had honest and clear answers to all my questions. He worked with me to discuss the various possible options and help me select the most appropriate."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
May Ray scrubbie galz
June 19, 2025
"I would never go to state farm.They're awful they actually had somebody, I know they had insurance and they canceled him because years ago, they said that he could have A fireplace, and they looked at it and it was fine. You'd put it all in like you were supposed to. And then years later, they said he couldn't have it and canceled him on his house insurance and also on his car insurance, this has caused a lot of problems for him. This is bull, I won't be coming here at all. They have, I also stole money from us. That should've came back to us."
"Thank you for your feedback. This is not the experience we want State Farm customers to have. We would like to learn more about what happened and how we can improve. Please get in touch with us so we can make it right."
Glenn Forster
June 16, 2025
"Was able to get me a better rate with hone and auto combined than just auto with my last insurance provider. Highly recommend"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Joni Virden
June 12, 2025
"Jeremy was great to work with! He explained everything so I would understand and saved me a lot of money... I will definately recommend him."
Margaret Rubenacker
June 11, 2025
"Jeremy was great taught me things I did not know about insurance and saved me a bunch of money! Thanks Jeremy 😊"
Becky mason
June 9, 2025
"Jake Pembrook is a excellent insurance agent for State Farm. I have been with State Farm for over 10yrs. And He and his secretary Marissa do an excellent job in explaining and answering any and all questions and concerns. They communicate well with their customers and follow thru quickly on any follow up steps. I just bought a new 2024 Chevy Trax over the past Wknd. And Jake and Marissa were available to assist me in that buying process ( on a Saturday). And transfer my auto policy over from my old vehicle to the New Vehicle seamlessly. I can't say it enough Jake and Marissa do an excellent job for State Farm and their customers. They make you feel like Family. I will Always stay with State Farm for all my insurance needs...Home, Life and auto."